Know the total before paying
This guide explains checkout methods, currency display, payment authorization, taxes, possible import charges, and how refunds return to the original payment method.
Secure checkout
The methods actually available for an order are displayed at checkout and can vary by country, currency, device, cart value, and provider approval. Depending on eligibility, checkout may show major cards, digital wallets, PayPal, or buy-now-pay-later services.
A payment logo shown elsewhere on the storefront indicates a supported integration, not a guarantee that the method is available for every order.
Local storefronts
Prices are displayed in the storefront currency selected for the market. The final charge currency appears at checkout. If a bank or wallet converts the transaction into another currency, that provider may apply its own exchange rate or foreign-transaction fee; those charges are not set by INSPECIAL.
Payment status
A payment provider may authorize funds before an order is confirmed. A failed or abandoned attempt can still appear temporarily as a pending hold; the bank controls when that hold disappears. If two completed charges appear for one order, contact support with the order number and redacted transaction evidence. Never send a full card number or security code.
Calculated by destination
Where INSPECIAL is required to collect tax, the amount is calculated from the products, order value, shipping address, and applicable rules, then shown before payment. The tax treatment can change when the address, cart, discount, or delivery option changes.
Tax-exempt purchasing is not available unless a supported exemption process is shown at checkout or confirmed by support before the order.
Cross-border delivery
If import duties, customs taxes, or brokerage fees are collected at checkout, they appear in the order total. When they are not collected, the recipient may be asked to pay the authority or carrier before delivery. The amount is determined under destination rules and can be outside INSPECIAL's control.
Back to the original method
Approved refunds are submitted to the original payment method. INSPECIAL cannot redirect a card refund to a different card, wallet, or bank account. After submission, the payment provider determines posting time. Installment or buy-now-pay-later refunds are also adjusted under that provider's schedule and agreement.
See the Returns page for eligibility and inspection requirements.
Protect your account
Checkout is processed through Shopify and the payment services enabled for the store. INSPECIAL does not ask customers to send full card numbers, one-time passwords, wallet recovery phrases, or security codes by email or social message.
Orders can be delayed or cancelled when automated or manual checks identify inconsistent payment, identity, or address information.
