Last updated: August 26, 2026

1. Website Operator

This website is operated under the Inspecial brand by:

Legal entity: Hangzhou Shijie Technology Co., Ltd.
Trading brand: Inspecial
Unified Social Credit Code: 91330108MA27W9H638
Registered jurisdiction: Hangzhou, Zhejiang Province, People’s Republic of China
Registered address: Room N394, Building A11, No. 6 Wanhe Road, Cangqian Street, Yuhang District, Hangzhou City, Zhejiang Province, People’s Republic of China
Customer service email: support@in-special.com
Customer service telephone: +86 130 5227 0110
Website: https://in-special.com

References to “Inspecial,” “we,” “us,” or “our” in this Legal Notice refer to Hangzhou Shijie Technology Co., Ltd., operating under the Inspecial brand.

2. Purpose of This Website

Inspecial operates an online shopping platform offering products selected for different interests, lifestyles, practical needs, and emerging consumer trends.

Product listings, recommendations, editorial content, collection categories, and promotional materials are provided to help customers discover and evaluate products.

Content published on this website is provided for general commercial and informational purposes only. Nothing on this website constitutes medical, legal, financial, safety, or other professional advice.

3. Product Information

Inspecial makes reasonable efforts to keep product descriptions, specifications, prices, availability information, photographs, videos, and other product content accurate and current.

However:

• Product colors may appear differently because of screen settings, lighting, photography, or manufacturing batches.
• Product dimensions and weights may contain reasonable measurement tolerances.
• Packaging, labeling, included accessories, or minor design details may change between production batches.
• Product specifications, availability, and prices may change without prior notice.
• Product photographs may contain props or environmental elements that are not included unless expressly stated.
• Translated product content may contain minor differences in wording without changing the product’s essential characteristics.

The information shown on the individual product page when an order is placed takes priority over general website content.

Nothing in this section limits a customer’s rights when a product is defective, materially different from its description, or otherwise fails to comply with applicable legal requirements.

4. Product Suitability and Use

Customers are responsible for reviewing product descriptions, measurements, specifications, compatibility information, instructions, age recommendations, warnings, and intended uses before purchasing or using a product.

Products should be used only for their intended purpose and in accordance with any instructions, labels, manuals, or safety warnings supplied with them.

Where a product relates to health, personal care, physical activity, electrical equipment, children, pets, outdoor activities, or another safety-sensitive use, customers should exercise appropriate judgment and obtain qualified professional advice where necessary.

Inspecial does not represent that every product is suitable for every person, environment, device, or use case unless such suitability is expressly stated on the product page.

5. Personalized and Trend-Based Content

Inspecial may organize, rank, or recommend products based on factors such as customer interests, browsing context, product popularity, lifestyle categories, availability, or current trends.

These recommendations are intended to support product discovery. They do not guarantee that a product will meet every customer’s individual preferences, expectations, or requirements.

Automated, personalized, or trend-based recommendations do not replace the customer’s own review of product details, price, suitability, safety information, and intended use.

6. Pricing and Promotions

Product prices, discounts, promotional codes, shipping offers, and other commercial terms are subject to the conditions displayed at the time of purchase.

Promotions may:

• Apply only to eligible customers, products, collections, countries, or order values
• Be limited to one use per customer
• Have an expiration date
• Exclude certain products or categories
• Be unavailable in combination with another offer
• Be subject to inventory or campaign limits

Applicable conditions will be displayed with the offer, on the relevant promotion page, or during checkout.

In the event of an obvious pricing, discount, or listing error, Inspecial may contact the customer before fulfillment to confirm the correct information. If the order cannot be fulfilled on the displayed terms, the order may be cancelled and any amount already paid will be refunded.

7. Orders and Order Acceptance

Submitting an order does not automatically mean that the order has been accepted.

An order may be declined, placed on hold, or cancelled where reasonably necessary, including in cases involving:

• Product unavailability
• Obvious pricing or listing errors
• Incomplete or unsuccessful payment
• Suspected fraud or unauthorized payment activity
• Invalid or incomplete delivery information
• Delivery restrictions
• Legal or regulatory requirements
• Events that make fulfillment impracticable

If payment has already been collected for an order that cannot be fulfilled, the applicable amount will be returned to the original payment method.

Nothing in this section limits statutory consumer rights.

8. Shipping and Delivery

Processing and delivery dates displayed on product pages, at checkout, in order confirmations, or through carrier tracking services are estimates unless expressly stated otherwise.

Under normal circumstances:

• Order processing generally takes approximately 1–5 business days.
• Delivery after shipment generally takes approximately 3–15 business days.

The order-specific estimate shown on the product page, at checkout, or in the order confirmation takes priority over these general estimates.

Actual delivery may be affected by inventory availability, fulfillment locations, carriers, customs procedures, public holidays, weather, address accuracy, local delivery conditions, or circumstances outside reasonable control.

Additional information is available in the Inspecial Shipping Policy.

9. Returns and Refunds

Eligible products may be returned within the return period stated in the Inspecial Refund Policy.

Customers should submit return requests through the Orders section of their Inspecial customer account. Products should not be sent back before a return request has been reviewed and approved.

Return eligibility, exclusions, item-condition requirements, refund timelines, and any applicable return shipping charges are governed by the Refund Policy and applicable law.

Nothing in this Legal Notice excludes or restricts any mandatory right to a repair, replacement, refund, cancellation, withdrawal, or other legal remedy.

10. Intellectual Property

Unless otherwise stated, the website’s original design, layout, software, text, graphics, logos, icons, product curation, original photographs, videos, and other original content are owned by or licensed to Hangzhou Shijie Technology Co., Ltd.

This content is protected by applicable copyright, trademark, design, database, and other intellectual-property laws.

Website content may not be copied, reproduced, republished, distributed, modified, sold, scraped, or used commercially without prior written authorization, except where such use is permitted by applicable law.

Third-party trademarks, product names, logos, photographs, and other intellectual property remain the property of their respective owners. Their appearance on the website does not imply sponsorship, affiliation, or endorsement unless expressly stated.

11. Reviews and User-Submitted Content

Customers may be able to submit reviews, ratings, photographs, comments, questions, or other content.

Submitted content must:

• Reflect a genuine experience
• Be accurate to the best of the contributor’s knowledge
• Not be fraudulent, misleading, defamatory, abusive, or unlawful
• Not infringe intellectual-property, privacy, publicity, or other third-party rights
• Not contain malware, spam, undisclosed advertising, or harmful material

Inspecial may moderate or remove content that violates applicable law, website rules, or the rights of another party.

Legitimate negative reviews will not be removed merely because they express dissatisfaction.

Any incentive, sponsorship, free product, commission, or other material relationship connected with a review or endorsement should be clearly disclosed.

12. Third-Party Websites and Services

This website may contain links to third-party websites, payment providers, social networks, carriers, applications, or other external services.

Third-party services operate independently and may have their own terms, privacy policies, security practices, fees, and availability conditions.

A link to a third-party service does not automatically constitute an endorsement. Inspecial is not responsible for third-party content or conduct beyond the extent required by applicable law.

Customers should review the relevant third party’s terms and privacy practices before using an external service.

13. Privacy and Data Protection

Personal information collected through this website is processed in accordance with the Inspecial Privacy Policy and applicable data-protection laws.

Customers should not send passwords, complete payment-card information, verification codes, or other unnecessary sensitive information by email or through an unsecured communication channel.

Payment information may be processed by independent payment providers subject to their own terms and privacy practices.

14. Website Availability and Security

Inspecial takes reasonable measures to maintain the security and availability of the website. However, uninterrupted, error-free, or completely secure access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, service-provider interruptions, security events, or circumstances outside reasonable control.

Users must not attempt to:

• Gain unauthorized access to the website or connected systems
• Introduce malware, malicious scripts, or harmful code
• Interfere with the website’s operation or security
• Circumvent purchase, access, security, or usage restrictions
• Extract website content through unauthorized automated methods
• Use the website for fraudulent, abusive, or unlawful purposes
• Impersonate another person or use payment information without authorization

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

Inspecial does not guarantee that:

• The website will always be available or free from technical errors
• Every recommendation will match an individual customer’s preferences
• Every product will remain continuously available
• General editorial or trend content will remain current indefinitely
• Third-party services will operate without interruption

This disclaimer does not apply to mandatory product warranties, statutory conformity guarantees, or other legal rights that cannot be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Inspecial will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to access, the website.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by law, including liability for:

• Fraud or fraudulent misrepresentation
• Death or personal injury caused by negligence
• Willful misconduct or gross negligence where applicable
• Defective products where statutory liability applies
• Breach of mandatory consumer rights
• Any other liability that cannot lawfully be excluded

Any limitation of liability must be interpreted consistently with the laws applicable to the customer and the transaction.

17. Consumer Rights

Customers may have mandatory legal rights based on their country or region of habitual residence.

Nothing in this Legal Notice, the Terms of Service, or another Inspecial policy is intended to exclude, restrict, or override rights that cannot legally be waived.

If any provision conflicts with mandatory consumer-protection law, the mandatory law will apply to the extent of that conflict.

18. Governing Law

This Legal Notice, the operation of the Inspecial website, and any transaction or non-contractual obligation arising from or connected with the website are governed by the laws of the People’s Republic of China, without prejudice to mandatory conflict-of-law rules and consumer-protection rights that may apply.

For cross-border consumer transactions, customers may also benefit from mandatory protections under the laws of their country or region of habitual residence where those laws apply.

Nothing in this section deprives a consumer of protections or remedies that cannot lawfully be excluded.

19. Dispute Resolution

If a dispute arises from or relates to the Inspecial website, an order, a product, or a service provided by Inspecial, the customer is encouraged to contact support@in-special.com first.

Both parties should make reasonable efforts to resolve the dispute through good-faith communication and negotiation.

If the dispute cannot be resolved through negotiation, either party may submit the dispute to a competent People’s Court with jurisdiction over the registered domicile of Hangzhou Shijie Technology Co., Ltd. in Hangzhou, Zhejiang Province, People’s Republic of China.

This arrangement does not:

• Prevent a consumer from submitting a complaint to a competent consumer-protection or regulatory authority
• Prevent the parties from agreeing to mediation or another lawful dispute-resolution process
• Restrict a consumer from bringing proceedings in another competent court where mandatory law grants that right
• Exclude or limit any statutory remedy available under applicable consumer-protection law

20. Changes to This Legal Notice

Inspecial may update this Legal Notice to reflect changes in website operations, products, services, legal requirements, or business practices.

The current version will be published on this page with its latest revision date.

Any update will apply from the date it is published and will not retroactively reduce rights that have already arisen under an existing order.

21. Contact Information

Questions, complaints, or legal notices concerning Inspecial may be submitted using the following details:

Inspecial / Hangzhou Shijie Technology Co., Ltd.
Room N394, Building A11
No. 6 Wanhe Road, Cangqian Street
Yuhang District, Hangzhou City
Zhejiang Province, People’s Republic of China

Email: support@in-special.com
Telephone: +86 130 5227 0110
Unified Social Credit Code: 91330108MA27W9H638

When contacting Inspecial about an order, please include the relevant order number and sufficient information to identify the issue.